Privacy Policy

ECAI Ventures t/a The Gen AI Academy

1. Introduction

This Privacy Policy explains how The Gen AI Academy (“we”, “our”, “us”) collects, uses, and protects your personal data. By using our website and services, you agree to the terms outlined here.

2. Contact Information

Legal entity: ECAI Ventures trading as The Gen AI Academy
Contact email: data@thegenaiacademy.com
Designated contact person for privacy matters

3. Data Collection

We collect the following personal data:

Email addresses and details required for course purchases via Thinkific.
We do not collect sensitive personal data (e.g., health, ethnicity, political views).

4. How We Use Your Data

We use personal data for:

Account creation and management
Payment processing
Course access and progress tracking
Marketing communications (newsletters, course updates, and promotions)
Analytics and service improvements
Customer support

5. Data Sharing & Third Parties

We share data with:

Thinkific – for course hosting and sales (see their Privacy Policy)
Stripe – for secure payment processing
HubSpot – for email marketing and newsletters
Google Analytics – for website analytics

6. Data Storage & Security

Personal data is stored in the UK and US.
We implement password protection and minimal user access to safeguard data.

7. User Rights & Control

Users have the right to:

Access, correct, or delete their data.
Unsubscribe from marketing emails at any time.
Manage their information via their account or by contacting us at data@thegenaiacademy.com.

8. Cookies & Tracking

We use cookies for analytics, marketing, and improving user experience.
Users can opt out of non-essential cookies.

9. Data Retention

We retain data as long as an account is active or until a user requests removal.

10. Compliance & Legal Requirements

We comply with GDPR and the UK Data Protection Act.
Data shared with Thinkific is subject to their privacy policy.

11. Policy Updates

Users are responsible for checking for updates to this Privacy Policy.

For any privacy-related inquiries, please contact us at data@thegenaiacademy.com