Why do most AI initiatives stall at roughly 20% adoption? In this episode, Dave Birss is joined by Karrie Sullivan change management and behavioural expert for a sharp, deeply human conversation about the real reason AI transformations fail, and what to do about it.
And if Karrie’s perspective on the human side of AI adoption resonated, dive into Building Psychological Resilience in the Age of AI by Anastasia Volkova — a complementary on-demand course at The Gen AI Academy that picks up exactly where this conversation leaves off. Built around the same 4R Framework Karrie discusses on the podcast, the course gives you the practical playbook for navigating AI anxiety, leading reluctant teams, and turning resistance into momentum inside your organisation.